Flexible check-in
Let guests scan a QR code or ask your team to add them manually. No guest app is required for web check-in.
Digital waitlists for busy businesses
Kill the buzzers, pagers, and clipboard.
Give guests the freedom to wait anywhere while your team runs a clear, live queue from the devices they already use.
No guest app required
Scan and join from the mobile web
Built for the whole visit
Check in, wait, notify, serve, complete
iOS and Android
Native apps supported for mobile teams
One connected platform
A calmer front door for guests and teams
WaitlistGenie connects check-in, queue operations, guest communication and useful waiting-time content without forcing guests to stay in a crowded lobby.
A live, ordered queue
Keep waiting, notified, arrived and in-service visits visible to the team in one operational view.
Timely guest updates
Send opt-in transactional text updates when a guest is ready, with clear status throughout the visit.
Digital Lobby
Publish services, menus, specials, reviews, offers and social links for guests to explore while they wait.
Designed around real service flows
One queue foundation, shaped for your business
Choose the business type that fits your operation. WaitlistGenie adapts the queue and guest experience without pretending every line works the same way.
Salons & barbers
Service-based queues, up to 15 active stylists, availability controls and fair next-available or requested-stylist lanes.
Restaurants
Capture party details, accessibility needs and special requests before guests reach the host stand.
Fast-casual
Coordinate a dedicated pickup queue alongside walk-in guest flow and ready notifications.
Childcare setup
Use guided business and location setup for childcare centers while attendance and childcare QR workflows remain separate.
Other busy businesses
Create a flexible service queue and publish current listings or specials for many other walk-in experiences.
Salon operations
Fair stylist lanes without losing the human touch
Manage up to 15 active stylists, working availability, services and separate next-available or requested-stylist lanes. Managers can review service activity and export a weekly salon staff performance report as a PDF.
- Next available and specific stylist requests stay distinct
- Service-based queue activity and in-service visibility
- English and Spanish salon guest flow
- Weekly salon staff performance report export
Restaurant & fast-casual
Move walk-ins and pickups forward with less counter congestion
Collect useful party details before the host conversation, run the live waitlist, and keep fast-casual pickup orders in their own operational flow.
- Party size, children, accessibility and special requests
- Current wait guidance visible to guests
- Manual check-in when a guest cannot scan
- Dedicated fast-casual pickup queue
Guest experience
Join quickly. Wait comfortably. Stay informed.
Guests can scan to join from the web, save profile and party defaults when signed in, follow their status and explore published Digital Lobby content while they wait.
Mobile web check-in
No download required.
Guest preferences
Saved party and language defaults.
Wait elsewhere
Follow queue status away from the door.
Digital Lobby
Published services, offers and links.
Location verification
Configure a GPS proximity boundary from 50 to 1,000 metres to deter remote check-ins. Location accuracy can vary, so staff can use temporary, single-use backup codes when appropriate.
Operational safeguards
Expiring QR scan tickets, scoped access, server-side validation and auditable administrative workflows help keep each action bounded to the right business and location.
Appearance that fits
System, light and dark modes sit alongside eight native manager palettes, giving teams a readable workspace throughout the day.
Obsidian GoldAzure DayMidnight VioletCrimson DayRose StudioSaffron HouseCobalt NightNoir
Mobile operations
Available for iOS and Android
Production build configuration supports both platforms for mobile teams, including phone and tablet layouts, deep links, camera scanning, location checks and operational notifications.
Public App Store and Google Play links are not shown until verified store listings are available.
iPhone & iPadAndroid phones & tablets
Guided onboarding
Set up the right foundation before the first guest joins
WaitlistGenie supports a structured, admin-assisted setup across business details, ownership, locations, subscription, capacity and final review.
01
Define the operation
Choose the business type, owner and location details.
02
Configure the experience
Set queue capacity, location rules and the guest-facing content you want to publish.
03
Review before launch
Confirm the setup and subscription with an assisted final review.
Technical support
Help when your team needs it
Contact our team for technical help. WaitlistGenie also supports secure issue and request management for authorized teams.
Current pricing
Straightforward monthly plans
Choose a per-location monthly plan or talk with us about a multi-site rollout. Final plan details are confirmed during onboarding.
Starter
$99
per location / month
A current monthly plan for businesses getting their digital queue in motion.
Talk with usPopular
Pro
$149
per location / month
A current monthly plan for teams ready to expand their WaitlistGenie setup.
Talk with usMulti-site
Custom
quote
Talk with us about a coordinated rollout across multiple business locations.
Request a quotePrices shown in USD. Plan features and onboarding terms are confirmed before purchase; no unverified trial, usage-limit or support-tier commitments are advertised here.
Coming Soon — not currently available
The wait can become part of the experience
Reservations
A future native workflow for handling scheduled arrivals alongside walk-ins.
Pre-order food while waiting
A future built-in ordering experience for guests already in the queue.
Give guests room to breathe—and your team room to work.
Tell us how your queue works today, and we’ll help map the right WaitlistGenie setup.
Start a conversation