Refund Policy

1. Purchases and Payment

We offer a variety of subscription plans, including free and paid options. Any plans provided for a lifetime deal are only valid for the lifetime of the application. By purchasing services from WaitlistGenie, you agree to our payment terms and conditions as well as any third-party payment processor's terms, if applicable.

2. Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge until such time as you cancel the applicable order. The length of your billing cycle is monthly unless otherwise specified.

3. Free Trial

We offer a 7-day free trial to new users who register with the Services. The account will be charged according to the user's chosen subscription at the end of the free trial.

4. Cancellation

All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.

If you have any questions or are unsatisfied with our Services, please email us at [email protected].

5. Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

6. Digital Content and Right of Withdrawal

By subscribing to and using WaitlistGenie's Services, you agree to the immediate commencement of the service and acknowledge that you lose your right of withdrawal. This means that once the service provision has begun, you cannot cancel the contract and request a refund.

Before completing a subscription or service agreement, you will be required to provide explicit consent to the commencement of the service and acknowledgment of the loss of the right of withdrawal. If you do not agree, you should not proceed with the subscription or service agreement.

This exception to the right of withdrawal applies as per Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), which states that the right of withdrawal is not applicable to contracts for the supply of digital content that is not supplied on a tangible medium if the performance has begun with the consumer's prior express consent and acknowledgment that they lose their right of withdrawal.